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Last updated: September 2025
At Brand Ninja, we value the privacy and security of our users’ personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our software-as-a-service (SaaS) platform (“Platform”).
By using our Platform, you agree to the terms and practices described below.
When you register or interact with our Platform, we may collect personal information such as:
We collect this information to provide access to our services, manage your account, and communicate with you effectively.
We automatically collect information about how you use our Platform, such as:
This helps us ensure platform security, detect misuse, and improve user experience.
We use cookies and similar technologies (e.g., pixels, analytics scripts) to:
You can manage or disable cookies in your browser, though some features may not function properly.
We use the information collected for legitimate business purposes, including:
To:
To:
To:
Aggregated data does not personally identify you.
We may process your data to:
We will not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:
We engage vetted third-party vendors to assist in operations such as cloud hosting (AWS), analytics, billing, and social media integrations (e.g. Ayrshare).
All third parties are bound by strict confidentiality, data-processing, and security agreements.
A full list of approved sub-processors is available upon request.
We may disclose information if required by:
In the event of a merger, acquisition, restructuring, or sale of assets, we may transfer user information as part of the transaction.
We will notify users of any material change via email or notice on our website.
We apply industry-standard administrative, technical, and physical safeguards to protect your information.
If a data breach occurs that is likely to result in serious harm, we will:
Users are responsible for:
We retain personal data only for as long as necessary to:
When data is no longer needed, it is securely deleted or anonymised in accordance with ISO 27001 standards.
Users may request deletion of their personal data at any time by contacting our Privacy Officer.
We may process or store data in regions outside of Australia (for example, AWS Sydney and AWS US East regions).
Where cross-border transfers occur, we ensure:
Our Platform is not intended for individuals under 16 years of age.
We do not knowingly collect personal data from children. If such data is discovered, we will promptly delete it.
Under the Australian Privacy Principles, you may:
To exercise these rights, please contact us using the details below.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations.
Any material updates will be communicated via email or website notice with the “last updated” date amended accordingly.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Privacy Officer
Brand Ninja (Integrity Labs Pty Ltd)
Level 3/71 Palmerston Cres South Melbourne VIC 3205
📧 privacy@brandninja.ai